Privacy Policy

Communications from Mayoglam may include appointment reminders, dosage notifications, program updates, and feedback collection requests.

 

CHILDREN’S PRIVACY

Mayoglam is intended only for users 18 years and older. We do not knowingly collect personal data from minors. If we become aware that a minor has submitted personal data, we will delete it promptly.

 

HEALTH AND MEDICAL DATA USE

Your medical and health-related information, such as:

Medical history, allergies, and conditions

Prescriptions and treatment history

Lab results, vitals, and questionnaire responses

may be used to:

• Provide personalized medical and coaching services
• Assess treatment eligibility
• Coordinate diagnostics, medication supply, and consultations
• Send relevant reminders and updates

 

SHARING AND TRANSFER OF PERSONAL INFORMATION

 

Mayoglam does not sell your personal data. We only share it in the following circumstances:

• With doctors, healthcare providers, diagnostic labs, and pharmacies
• With authorized third-party vendors (IT, logistics, marketing, payment processing)
• With regulatory or legal authorities as required
• For consent-based referrals
• With affiliates or successor entities in case of merger, acquisition, or reorganization

 

CROSS-BORDER DATA TRANSFERS

 

If you access Mayoglam from outside India, your data may be transferred to and processed in that jurisdiction. By using our Services, you consent to this transfer and processing in accordance with this Privacy Policy.

 

DATA LOCALIZATION, STORAGE, AND SECURITY

 

Your data is stored on secure servers hosted in India.

 

All data is encrypted in transit and at rest.

 

Access to personal data is role-based, monitored, and regularly audited.

 

We use industry-standard security measures to safeguard your information.

 

While we take reasonable steps to protect your data, you acknowledge that transmission over the Internet is not entirely secure. Mayoglam will not be liable for unauthorized access or loss beyond its reasonable control.

 

USE OF COOKIES

We use cookies and similar technologies to:

Enhance website functionality

Analyze usage patterns

Deliver relevant communications

You can manage cookie preferences in your browser settings. However, some features may not function properly if cookies are disabled.

 

THIRD-PARTY LINKS

The Website may contain links to external sites. Mayoglam is not responsible for the privacy practices or content of such third-party websites. Accessing such sites is at your own risk.

 

DATA RETENTION

We retain your Personal Information for a minimum of three (3) years from your last interaction with Mayoglam, or longer as required by law or for legitimate business purposes.

 

DATA SUBJECT RIGHTS

Subject to applicable data protection laws, you have the right to:

Access and review your Personal Information

Request correction or deletion of inaccurate data

Withdraw consent for data processing

Lodge a grievance or complaint

To exercise these rights, please write to info@Mayoglam.com

 

COMPLIANCE WITH MEDICAL REGULATIONS

Mayoglam complies with all applicable medical and health regulations and maintains records as required by law.

 

BUSINESS HOURS

Our business hours are Monday to Saturday, 10:00 AM – 7:00 PM IST.

 

GRIEVANCE OFFICER

For any questions, concerns, or grievances regarding this Privacy Policy or the processing of your data, please contact:

 

Email: info@Mayoglam.com

 

We will respond within a reasonable timeframe as per applicable law.

 

GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts at Delhi, India

At MayoGlam, we understand that your health information is deeply personal. We are committed to protecting your privacy and ensuring that your personal and medical data is handled with the highest level of security and confidentiality.

1. Information We Collect

We collect information that helps us provide you with personalized surgical and metabolic care:

• Personal Identification: Name, age, gender, contact number, and email address.
• Medical Data: Health history, lab reports (Creatinine, GFR, etc.), physical measurements, and photos (for surgical assessments like Gynecomastia).
• Technical Data: IP address, browser type, and usage patterns via cookies to improve your website experience.

2. How We Use Your Information

Your data is used strictly for medical and administrative purposes:

• Consultation & Analysis: To provide expert second opinions and surgical evaluations.
• Personalized Planning: To create your custom diet, medication, and metabolic recovery plans.
• Communication: To send appointment reminders, post-operative care instructions, and updates regarding your treatment.
• Improvement: To analyze website performance and enhance our service offerings.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share your data under the following circumstances:

• Medical Professionals: With our internal surgeons and clinical staff involved in your direct care.
• Legal Requirements: If required by law, regulation, or legal process to protect the safety and rights of MayoGlam or our patients.
• Service Providers: With trusted technical partners who assist in operating our website (e.g., secure cloud storage), provided they agree to keep this information confidential.

 

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: Secure Socket Layer (SSL) technology is used for all data transmissions.
• Restricted Access: Only authorized medical personnel with a “need-to-know” basis can access your health records.
• Secure Storage: Digital files are stored on encrypted servers with regular security audits.

5. Your Rights and Choices

You have control over your data:

• Access & Correction: You may request a copy of the data we hold about you or ask us to correct inaccuracies.
• Data Deletion: You can request that we delete your personal information, subject to medical record retention laws.
• Opt-Out: You can unsubscribe from marketing communications at any time while still receiving essential medical alerts.

6. Cookies and Tracking

Our website uses cookies to enhance navigation. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. Third-Party Links

Our website may contain links to external sites (e.g., medical journals or payment gateways). We are not responsible for the privacy practices of these external platforms.

8. Changes to This Policy

MayoGlam reserves the right to update this Privacy Policy as our services and legal requirements evolve. Any changes will be posted on this page with an updated “Effective Date.”